general policy

TERMS AND CONDITIONS

updated July 2024

STUDIO AND ONLINE

GROUP CLASSES

1) REGULAR MODE

- Requires: 

a) payment of the registration fee for studio classes

b) commitment of at least 3 months.

- Places are guaranteed at the times, chosen by the student, and according to the amount paid.

- The monthly fee must always be paid before the 5th of each month or at the beginning of the package period, and will not be refunded in case of withdrawal.

- The studio classes are covered by Mapfre's personal accident insurance - Policy: 2601991400102/0

Cancellation and Interruption of Classes

- If you have a medical recommendation to interrupt your practice temporarily, you will be exempt from paying one monthly fee without loss of space, as long as you notify us in time.

- If you wish to cancel your registration, please notify us in the month before the desired month. Cancellation is made in the month following the notice;

- The lack of payment of 1 monthly fee without prior notice leads to the cancellation of the registration and loss of vacancy. If you wish to return you must do a new subscription.

Absences and Compensation

- Absences made by students, are their own responsibility, and the teacher will not refund the amount paid.

- It is not possible to exchange a monthly payment for a month of compensatory classes. However, missed classes may be made up until the next month as long as you remain enrolled in Ballerina Body. Before coming to the studio, you should check for any available spots.

Class Period

- Classes run all year round. It is possible to register at any time.

- There are no classes on national and local holidays and on the following festivities: Christmas and New Year's Day: December 24 and 31; Carnival Tuesday; Easter: Easter Saturday;

- Regardless of the holidays and periods without classes, the tuition is always the same, just as the months with one more week, and therefore more classes, keep the same value.

. In August Ballerina Body may work with reduced schedules or only online.

2) FREE MODE:

- There is no binding timetable, and class attendance is subject to the number of available places at the time of booking.

- Each package of classes can be used by one student only, within the validity period stipulated. In case of withdrawal, the amounts paid are not refundable.

PRIVATE TRAINING

Besides the general policy provided above

- For the monthly subscription, one should commit to a 3-month minimum.

- Each pack of classes can only be used by the same student in the ‘ONE’ option or the same two students in the ‘TWO’ option, within the validity period stipulated. In case of withdrawal, the amounts paid will not be refunded. 

- If you wish to change your booking, it might be applied studio fee or payment processing fee.

- For home sessions, the cost of traveling is added to the monthly fee or package. Traveling costs vary based on the distance and are established before the appointment is made.

Payments must be settled to 

IBAN - PT50 0035 0141 00020248000 67 (Zut)

MBway - 938345844

PayPal or credit card

GENERAL STUDIO AND ONLINE RECOMMENDATIONS

- You should discuss your health with your doctor and inform us of any restrictions you may have.

- We ask that you arrive 10 minutes before the class starts to give yourself time to prepare calmly.

- Please turn your cell phone off while you are in the studio.

- Although we provide mats for all our students, for hygiene reasons, you should use your mat and a medium towel if you sweat a lot.

- You are in a moment of well-being. We'd like to ask you to please respect the serene environment that we provide here. Your microphone will be deactivated during the online class.

Ballerina Body reserves the right to change the conditions described above whenever necessary. To have access to their update, please consult our web page.